working at at&t call center reddit
Call Center Representative Former Employee - Mesa AZ - February 23 2022. Call center work seems easy enough until the extreme monotony settles in and you realize youve sat and done the same task thousands of times with no variation thinking or creativity involved.
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It was overwhelming the supervisors most of the time was clueless.
. Like any other work place it depends upon the people running it. Dealing with extreme rudeness becomes the constant backdrop of your working hours and the most mental. However even if hired as work from home there may be an occasional requirement to.
A place for call centrecall center workers to discuss all things call centre related. 1113 - 1820 an hour. If there was such a requirement it would be listed in the job posting.
In 2018 ATT acquired WarnerMedia. Customer Service is the least of anyones concerns. Every day gave new challenge and let us support customers in.
Call center work can be stressful and time consuming but ATT provides stuff for you to relax. Of the respondents 27 said that they strongly agreed that. Get abundant exposure to a variety of projects and career paths with a prestigious global company.
Great support by staff and fun environment. See how ATT is connecting the United States government. Rants complaints memes help general discussion and advice.
The call volume was so high and most customers you got were angry. ATT stands for American Telephone and Telegraph Company. With each inbound call youll work to cultivate a positive customer relationship.
Open the door to a wide range of exciting opportunities and new professional connections. Co-workers work together toward the best outcomes. 30 days ago.
Toxic co-workers and incompetent management go way further to making a call centre suck than the calls themselves ever will. A typicall call center decent for the area. The job itself is going to suck no two ways about it but what really makes or breaks a call centre job is the culture of the company.
Ive found I absolutely cant fucking stand dumb people old or young though the young ones at least dont scream at me for asking for their name. There are four main units at ATT which are ATT Communications WarnerMedia Xandr and ATT Latin America. The wording may not be exactly right but they convey the general gist.
Call Center Sales Representative. Contact ATT by phone or live chat to order new service track orders and get customer service billing and tech support. It was a wide-open warehouse with rows of cubicles 10 to each row.
Overall a great place to work. First off let me say that the job title you are applying for is an absolute lie. Learn about ATT culture salaries benefits work-life balance management job security and more.
Utilizing proven sales and saves techniques to maintain customer loyalty and. Your brain dies a little with each passing day. The head office is in Dallas TX.
But let me begin my journey story as a call taker for this company. Sales Consultant Former Employee - Miami FL - March 24 2022. A typical day at work includes listening to customers caring for their concerns creating a positive experience.
As noted if you are hired in a work from home position you just need decent internet. If youd like to contact ATT directly you can visit the ATT Community Forums or through the ATT Contact Us site. Working for this company is stressful.
The pay is great but its not worth the chaos. Mar 9 2022 - Call Center Customer Service Representative in Euless TX. Great Experience at ATT.
He doesnt have a Reddit account but he asked me to share. The pay starts out at 1468 plus bonuses so its great to live off of. Customer Service Representative Former Employee - Pueblo CO - May 23 2022.
They offer a massage room gym cafe store game room and much more to take your mind off of the stress. ATT management creates a team atmosphere to problem solve and find solutions. Salaries reviews and more - all posted by employees working at ATT.
I worked nights and it was miserable going from fluorescent lighting to utter darkness. The pay was great and they have a union so your job was kind of protected in a way considering this is an at will state. A free inside look at company reviews and salaries posted anonymously by employees.
Call Center Representative Former Employee - Brecksville OH - November 12 2016. The benefits are great and the compensation pay is great if you can meet your numbers which is very hard to make because the goals are astronomical and unobtainable. And keep in mind I am actively looking for a new job THIS IS TO INFORM ANYONE ON WHO WANTS A.
Do people working at ATT have the time and location flexibility they need. Find opportunities in and around Asia and the Pacific Islands. This isnt my story but a friends.
ATT is a multinational holding company known for communications media and advertising. ATT Call Center Customer Service Rep. Keep in mind that even though this subreddit is not managed by ATT it does contain many knowledgeable Redditors who can help.
How can we help you. Ive worked several call center jobs over the last three years my most recent one being for teleperformance the hell hole for Medicare enrollment period. There were about 500 600 people on the call center floor at once.
This call center is full of drama and managers who freak out if you even need to use the restroom. The partitions between them were small so our calls often bled into each others. Indeeds Work Happiness survey asked over 9120 current and former employees.
See what employees say its like to work at ATT. You can also reach out in a direct message to uATT or uATTHelp. My friend worked in a call centre for booking hospital appointments about 15 years ago as a supervisor and this is one of his favourite stories.
Ive worked in the same call center twice I took a years break for personal issues and while the first time was simply the best job Ive ever had in my life the second time was increasingly stressful eventually leading me to what I later realized was a full-on psychological breakdown. 5031 reviews from ATT employees about working as a Customer Service Representative at ATT.
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